We are very pleased to announce that Today Living Group has been fully accredited by ASAP (The Association of Serviced Apartment Providers) – one of only a handful of executive suites companies in Toronto and only 127 worldwide – to be given the accreditation.
The ASAP is a not-for-profit association, based in the UK, established to promote excellence in the provision of serviced apartments, executive suites and corporate housing. To achieve ASAP accreditation means that we have met legal, health and safety practices – and compare favourably with other providers both in Canada and around the world.
Through our membership in CHPA (Corporate Housing Providers Association), the ASAP sent a representative from the UK to inspect TLG properties, to ensure we provide high-quality services to our clients. We were also required to provide them with examples of all our paperwork, including lease agreements, invoices, welcome letters, etc. – essentially they wanted to have the same experience as one of our ‘normal’ visitors might have.
Just some of the things they inspected:
- Housekeeping services (especially quality and reliability)
- Bed quality
- Furnishings and interior design
- Electronics (quality and functionality)
- Check-in process
- Building amenities
- Website experience
Accreditations from organizations such as the ASAP are important: We like to think that we are providing world-class, top-of-the-line service to all our clients, but it’s especially good to have that confirmed by an independent third party.